Billing and seats
See how seats, invoices, and plan changes work in ProvenTen, and which address to email when you need European invoicing or a billing contact updated.
Billing lives with workspace admins. Growth plans are seat-based. Enterprise is on a contract — do not expect a self-serve downgrade path.
Seats
- A seat is a person who can sign in. Remove users you no longer need before the next billing period.
- Invites that were never accepted still count until you revoke them.
Invoices
For e-invoicing, payment questions, and vendor accounts, email invoicing@proventen.com. For plan changes on Growth, use Admin → Billing. For Enterprise contracts, talk to your ProvenTen contact or sales@proventen.com.
Related guides
- Users and roles
Choose Admin, Librarian, or Seller access so it is clear who can see advocates, who can change the library, and who can only use proof in a live deal.
- Workspace settings
Set the company name, time zone, language, and sharing defaults, plus the workspace switches that change how every seller works day to day in ProvenTen.